Returns & Exchanges
At Shrine Solutions, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns and exchanges. Items must be returned in their original, unused condition with all packaging intact to qualify for a full refund.
Initiate Your Request
Log into your account portal and select the order you wish to return, or contact our customer support team with your order number to receive a return authorization.
Prepare the Package
Securely pack the items in their original boxes and include the printed return slip provided during the initiation process to ensure faster processing.
Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing