Frequently Asked Questions
Everything you need to know about shopping with Shrine Solutions
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, Shrine Solutions ships to addresses within North America. We are working on expanding our logistics to support international shipping in the near future.
How can I contact customer support?
Our dedicated support team is available Monday through Friday from 9 AM to 5 PM EST. You can reach us via the contact form on our website or by emailing [email protected].